We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at 831.421.9380 with details of the product and the defect.
1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
2. Delivery Location
Items offered on our website are only available for delivery to addresses within the USA. Any shipments outside of the USA are not available at this time.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order, and weather permitting. Unless there are exceptional circumstances, we make every effort to fulfill your order within  business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Saturday or Sunday
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, weather conditions and the items ordered. Products may also be delivered in separate shipments.
4. Delivery Instructions
You can provide special delivery instructions on the check-out page of our website.
5. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. You will be notified of the shipping costs when you receive the confirmation for your order.
Sales tax is charged according to the state to which the item is shipped.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at 831.421.9380
If you have any questions about the delivery and shipment or your order, please contact us at 831.421.9380